Shipping Policy
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Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
During high order volumes, processing times may be slightly delayed.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates only and may vary depending on your location and carrier delays.
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Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number(s).
Tracking information may take up to 24–48 hours to become active.
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Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order.
All charges imposed during or after shipping are the customer’s responsibility (including tariffs and taxes).
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Shipping Delays
We are not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
If your order is significantly delayed, please contact us and we will assist you.
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Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit.
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 14 days of the estimated delivery date.
We will do our best to help resolve the issue with the carrier.
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Incorrect Address
It is the customer’s responsibility to provide the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.